Yes - the secret is out! Soda is simply water, fizz and flavor. With SodaStream's home drink
makers, you transform ordinary tap water into fresh, great-tasting soda by adding fizz (in the
form of carbon dioxide from a soda carbonator) and flavor (one of 25 concentrate syrups.) So go
ahead and enjoy the freshest, best tasting soda on the planet!

Coffee lovers enjoy fresh brewed coffee at home using their coffee makers. Now, soda lovers
can enjoy delicious, freshly-made soda at home using a SodaStream drinks maker! People buy
soda makers for many reasons. Some of the most popular benefits include:

• Quick, convenient and easy to use

• Fresh, delicious soda in seconds

• No more lugging heavy, bulky bottles and cans from the store

• No more storing cases of soda

• No more worries about running out of your favorite carbonated soft drinks

• Over 60 great-tasting flavors, including regular, diet and caffeine-free options

• Regular flavors have much less sugar, carbs and sodium than store-bought brands

• Diet flavors are sweetened with Splenda® and contain no aspartame

• Reusable BPA-free bottles and concentrated syrup cut down on recyclables and
disposables, making an environmentally-friendly alternative to store-bought drinks

• No batteries, electricity or plumbing

• Reliable and friendly service

• Money-back guarantee and three-year warranty

After your initial purchase of a home soda maker package, you'll enjoy soda water in reusable 1-
liter PET bottle for just $0.20 per liter and flavored sodas for as little as $0.57 per liter, before
any applicable shipping charges.

Penguin soda maker users will pay just $0.46 per liter of premium sparkling water and as little as
$0.83 per liter of fresh gourmet soda. (Note to Penguin lovers: Each glass carafe holds about 2/
3 of a liter.) When applicable and depending on location and order size, shipping adds $0.02 to
$0.06 per liter.

Soda-making supplies are available for 24-hour ordering on our websites. Click for a full list
of our online stores. Supplies can also be found through our local retailers. Contact the local
SodaStream office in your country for more details.

SodaStream is the world leader in Home Carbonation Systems, founded in 1991, with over 8
million drinks makers sold in more than 30 countries around the world.

No. Soda-Club is the former name of the company. There are no membership requirements,
annual dues or minimum purchases of any kind. Once you have a SodaStream drinks maker, you
may purchase soda-making supplies at your own pace and convenience.

Yes. Many of SodaStream’ s consumable packages are completely recyclable, once they’ ve
outlived their useful lives. Remember that carbonating bottles are reusable up to 3 years before
they need to be replaced, and Penguin glass carafes may be used indefinitely, provided they
remain free from cracks or other damage. Check with your municipal recycling authority to find
out how to recycle your SodaStream items.

For many years, SodaStream has demanded that our suppliers and subcontractors meet exacting
specifications, so that our millions of customers worldwide can enjoy a safe and superior product
that is compliant with international standards for beverage quality.

Some topics of special concern:

• Phthalates and PCBs: SodaStream does not use any materials in the production process
that can produce phthalates or PCBs.

• Bisphenol-A (BPA): SodaStream does not use polycarbonate materials, and therefore our
products are free of this chemical compound.

• MSDS sheets and certificates of supplier conformity are available upon request.

When your soda carbonator runs out of gas, order an EXCHANGE carbonator. SodaStream will
collect your empty one and return it to our filling facility where we clean it, inspect it, and refill
it. Carbonator exchanges and other soda-making supplies are available on our online stores with

24-hour secure ordering. You may also call our Customer Support Centers. Supplies are also
available at SodaStream events or at SodaStream Authorized Dealer locations ( Call 3612269 for
locations)

Yes! If you are not satisfied with your drinks maker for any reason, you may return it, postmarked within 30 days of date of purchase (please keep your dated receipts) for a full refund (less the value of free shipping for those customers who purchased a value package).

Yes! SodaStream manufactures our home drink makers to exacting specifications and therefore
we are able to offer a 2 year warranty to our customers per country policy.

Yes! Soda-Club offers a discount trade-in program for drinks makers purchased from other manufacturers.

No. You may use any type of water that you typically drink at home. However, we do
recommend using COLD water to achieve best results.

The soda maker should be cleaned with a soft, damp cloth in lukewarm water using a non-
abrasive cleanser if necessary. Be sure to remove the soda carbonator before cleansing. The
machine and the PET bottles are not dishwasher-safe.

No. Only water should be carbonated in the SodaStream drink makers. You risk damaging your
drinks maker, not to mention making a big fizzy mess! The warranty will be invalidated if you
carbonate any liquid other than water in your drinks maker. Stick with plain cold water and
adding any one of our fantastic flavors - after the water has been carbonated!

If you're drinking plain soda, the answer is yes. However, if you already prepared a drink
with soda syrup, the answer is no. Since only water can be carbonated in the homemade soda
machine, you cannot re-carbonate once you've added syrup.

Syrup and MyWater flavors have been specially formulated to work with your home soda maker.
However, some SodaStream customers like to add fresh fruit juice to their fizzy water instead of
syrup. This is perfectly fine - as long as you try this after the water has been carbonated. Mix it in
a glass or pitcher for best results.

"Enough" is a very subjective term! One of the great benefits of using a SodaStream drinks
maker is that you control the level of fizz in your soft drinks. In general, you should press the
carbonating button several times until you hear the LOUD BUZZ that indicates carbonation.
Keep going until you achieve the level of fizz that you like! Three LOUD BUZZES provide
average carbonation. Use one buzz for very light carbonation (good for fruit flavors) or five
buzzes for strong carbonation (works well for colas and other dark syrups.)

SodaStream home drinks makers operate without batteries, electricity or plumbing, making them
an energy-efficient home appliance and an ideal accessory to take on the road in your RV or
onboard your boat. The carbonation in your soda is purely a result of the compressed gas stored
in the SodaStream carbonator.

Typically, your soda syrup will arrive with 3-4 months prior to the “ best before” date printed
on the back of the label. Syrup is at peak drink ability before this date. However, when tightly
closed and stored in a cool, dry place, syrup may be consumed for several months beyond the
date on the label.

One of the best features of making soda at home is that you can control the level of flavor in your
carbonated soft drinks. In general, use a capful of syrup for each liter of sparkling water. If you
like it sweeter, add more! If you like it less sweet, use less.

The hermetic seal on the cap keeps your soda from going flat as quickly as ordinary store-bought
beverages. If you make sure to close the cap tightly, and keep the bottle in the refrigerator, your
SodaStream soda should remain fizzy and fresh for over a week.

Unopened bottles of soda syrup do not require refrigeration, but we do recommend that you store
unopened bottles in a cool dry place. For the coldest soda, we recommend storing opened bottles
of syrup in the refrigerator.

Yes! Lemon-Lime, Diet Lemon-Lime, Root Beer, Diet Root Beer, Ginger Ale, Diet Ginger Ale,
Tonic, Diet Tonic, Diet Pink Grapefruit, Cranberry-Raspberry, Diet Cranberry-Raspberry, Cream
Soda, Diet Cream Soda, Orange Soda and Diet Orange Soda have no caffeine. You may also
want to try Caffeine-Free Diet Cola and Grape.

Soda flavored syrups contain sugar (sucrose), not high fructose corn syrup (HFCS). While
many of our labels do say “ sugar and/or high fructose corn syrup” , we have chosen to formulate
without high fructose corn syrup and have not yet updated our labels to reflect this fact. The
exception to this is Energy Drink, which indeed does contain fructose and dextrose, in addition
to sucrose. In addition to sugar (sucrose), regular syrup flavors contain sucralose (Splenda®
brand) and some also contain acesulfame potassium. If you have dietary concerns, please read
the label of every SodaStream eco friendly product before purchasing, available by clicking
the syrup images on the Flavors Galore page of this website. When in doubt, consult with your
physician.

Our diet flavors are sweetened with a blend of acesulfame K and sucralose, also known as
Splenda®. Our flavors contain no aspartame.

One of the best benefits of making soda at home with a SodaStream drinks maker is that you
control the "fizziness" of your carbonated soft drinks. When you're making soda: If you like very
lightly carbonated soda, press the carbonating button until you hear just a single loud buzz. If
you like extra-fizzy soda, keep going until you hear 5 buzzes. The amount of fizz your soda can
hold is limited only by the laws of chemistry - after about 10 buzzes, you won't be able to inject
any more fizz into the water.

Yes! Mywater flavorings are all-natural, unsweetened flavor essences for making flavored soda.
Or, for sweetened flavors, try using a quarter-capful of any of our soda syrup flavors in each liter
of soda for a very lightly flavored drink. (Fruit flavors work best.) Or try using fresh lemons,
limes, oranges or berries to flavor your drink. Sophisticated, healthful and quite tasty!

SodaStream products are kosher (OU) certified (click to see OU certificate) and Badatz certified
(click to see Badatz certificate). SodaStream is kosher for Passover (click to see OUP certificate).
Also, please note that your carbonated drink maker can be used on the Sabbath.

Our products are allergen-free. We define allergens as being: cereals containing gluten, seafood
and shellfish, eggs, fish, peanuts, soy, milk, tree nuts, celery, mustard, and sesame seeds.

Yes. SodaStream tonic contains 0.0857 grams of quinine per liter of finished drink. One serving
(8oz.) contains 0.02 grams.

While SodaStream's fruit flavors were undoubtedly some of the best-tasting syrup flavors,
unfortunately they were not the best-selling syrup flavors. Apple-Peach, Orange-Mango and
Pink Grapefruit were all discontinued in 2007 (Diet Pink Grapefruit continues to be available.)
SodaStream is committed to developing new flavors and new products, like new MyWater flavor
essences, and will work to introduce new, exciting and delicious flavors in the future.

Since the bottle has to withstand recurring pressure from carbonation, it cannot be used forever.
The expiration date on the bottle must be checked and new bottles purchased as soon as the
former expires. The bottles must also be replaced if put in the dishwasher, exposed to a heat
source, or if they have become scratched. All components of carbonating bottles are recyclable.
Check with your local recycling authority for more information.

Carbonating bottles may be cleaned in warm water with a bottle brush and regular dish-washing
liquid if necessary. Please do not place carbonating bottles in the dishwasher, as exposure to
extreme heat can weaken the integrity of the bottles. Bottles stay cleanest when immediately
filled with fresh water and returned to your refrigerator. Plus, you'll always have cold water on
hand when you're ready for your next bottle of soda!

Only SodaStream bottles are recommended for use with your soda maker. Damages caused by
or during the use of non SodaStream bottles or Cylinders will not be covered by your warranty.
SodaStream will not be responsible for any damage caused to products made by another
company.

You can, but the other bottle cap may not have the special rubber seal that helps keep
SodaStream soda so fresh. Please call Customer Support for replacement caps, or add an extra
set, or two to your next online order.

Carbonator exchanges and other soda making supplies are available on the website with 24-hour
secure ordering. You may also call our Customer Support Center. Supplies are also available
at SodaStream events or at SodaStream Authorized Dealer locations ( Please call 3612269 for
dealer locations)

SodaStream licensed carbonators are filled with beverage-grade CO2 in compliance with
exacting FDA standards for food and beverage safety. Your local filling station may not
be in compliance with these standards and could possibly introduce toxins into your CO2.
Furthermore, unauthorized filling machines may cause damage to the carbonator. Damaged soda
carbonators will not be accepted for return by SodaStream. Any gas filling by parties other than
SodaStream authorized filling stations violates the User License.

No, SodaStream provides a guarantee only for its own eco friendly products. We are not
responsible for the products of any other company, which may damage the machine. Only
SodaStream carbonators carrying identification and a nylon shrink wrap bearing the SodaStream
brand name should be used.

On average, the soda carbonator will make 60 or 130 liters of soda, depending on the size
you have. This number could be more or less depending on the amount of carbonation used
when making your drink. A household of four soda drinkers might need to replace a 130-liter
carbonator every 3-4 months, and a 60-liter carbonator every 6-8 weeks, depending on usage.

The carbonator contains compressed carbon dioxide (CO2). Compressed gas has a tendency
to expand when it is exposed to a source of heat for prolonged periods of time. Therefore, the
carbonator must not be exposed to sources of heat (such as travel in the trunk of a car) or placed
right next a heat source such as an oven, stove or fireplace. It is important to always store the
carbonator unit in a cool and dry environment. Every carbonator is fitted with a unique safety
valve which will safely release the gas in the unlikely event the pressure in the carbonator rises.

The carbonator has no expiration date. As long as your carbonator is stored in a temperate
environment, your CO2 will remain fresh and usable indefinitely, with no concern of spoilage.

Absolutely. SodaStream carbonators are manufactured to exacting specifications that include
many unique safety features to protect consumers. Carbonators are safe at virtually any altitude
(our customers in the Swiss Alps can attest to that!) and are specially equipped with a safety
valve that will harmlessly release the gas in the unlikely event that the pressure within the
cylinder rises above threshold levels. Please do not expose your carbonator to extreme heat (such
as travel in the trunk of a car, or right next to an oven, stove or fireplace.) Please see above for
more information on carbonator safety.

Unless you are traveling in your own private jet, SodaStream advises against carrying
carbonators on an airplane. The Federal Aviation Administration (FAA) has restrictions that
prohibit compressed gas cylinders in carry-on items as well as in checked baggage.

Make sure your carbonating bottle is filled just to the "Water Fill Line" indicator (the lower of the two pronounced ridges near the neck of the bottle.)
Other possible causes for overflow:
* Trying to carbonate a liquid other than water
* Adding syrup to the bottle before attempting to carbonate
* Not tilting the carbonating bottle when adding syrup flavoring

If you still have trouble with overflow after checking these tips, please contact Customer Support for advanced troubleshooting!

Not at all. Normally after carbonating a bottle of water, there is a small amount of gas in the soda maker. The tilt of the bottle releases that gas as a safety measure. The amount of gas lost is not problematic, as this gas has already passed through the water as a part of the normal carbonation process.

If you hear gas escaping while you are carbonating your drink (i.e. while pressing the carbonating button) you may need to screw the carbonator more tightly to the soda maker. If the gas continues to escape continuously, this indicates that the sealing washer (the black rubber gasket inside the soda maker where the carbonator connects) is missing or damaged. There is a spare washer located inside the soda makers on some, but not all models. We recommend you replace the sealing washer in your soda maker every 18 months to 2 years. Additional spare washers are available through Soda-Club Customer Support.

There are a number of indications that show your carbonator is empty:

• When you press the carbonating button you will not see any gas going into your bottle of water.
• Even after repeated presses you don't reach the 'buzzing' sound
• The carbonating button may stay down
• The carbonator splutters, showing you have run out of CO₂

Please note: Soda-Club recommends that you keep a spare carbonator in the cupboard so that when one carbonator runs out, you simply swap the empty carbonator for the full one. That way, you'll keep enjoying fresh, fizzy drinks and can return the empty carbonator as you order your next gas refill.

Usually this is a sign that there may be two sealer washers in the carbonating gasket head. The sealer washer is a small, black, O-shaped ring about ½" in diameter. To try and correct this problem, first remove the carbonator cover in back of the machine. Unscrew the carbonator from the fitting and lift the machine so you can see inside the gasket head. Using tweezers or a small screwdriver, attempt to remove the black rubber washer from the head. If there is a second one underneath it, you've just solved your problem! If not, please replace the washer in its original position and call Customer Support.

Flat soda may indicate that you have not carbonated properly. After twisting the carbonating bottle into place, press the carbonating button ALL THE WAY DOWN in firm short bursts. You will hear a hissing sound at first. Continue to press the button in firm short bursts until you hear a LOUD BUZZ. The loud buzz indicates the first level of carbonation. Three loud buzzes will achieve average carbonation

Another tip: Make sure you use very cold water for carbonation. Cold water (from the refrigerator) holds carbonation much better than cold water from the tap. We recommend keeping carbonating bottles full of water in your refrigerator so they are always ready to go when you want a fresh soda!

The Soda-Club system is designed to allow users to choose how sweet and fizzy they want their drinks. If you have used the recommended amount of syrup in your drink, try adding a little more until you find the level of flavor you like best.

• Fill only to the level of the water fill line, indicated by the blue arrows near the neck of the carbonating bottle.
• Overfilling the carbonating bottle will result in a more diluted flavor.
• Try a full cap of syrup -- or more -- if you like a stronger or sweeter flavor.
• Shake well after adding syrup to ensure that the syrup mixes completely with the carbonated water